Refund and cancellation policy

Last updated: 27 September 2026

SeatPred Premium is a digital service that is activated immediately after payment. This policy explains when you can get a refund. Refunds are given only in the cases listed in section 1.

1. When we refund in full

• Charged twice for the same plan.
• Paid, but Premium was not activated and we cannot fix it within 2 working days of your message.

2. When we don't refund

• After Premium is activated, if you change your mind. Premium shows all its data the moment it is active, so please try the Free plan first to see how SeatPred works before you pay.
• Because your counselling result was different from a prediction. Predictions are based on past trends and are not a guarantee (see our Terms).
• When an account was suspended for breaking our Terms (for example, sharing or scraping).

3. Failed payments

If money left your account but the payment failed, it is usually returned automatically by your bank or Razorpay within 5–7 working days. If it is not, write to us with the payment ID.

4. How to ask for a refund

Email support@seatpred.in from the email address of your SeatPred account, with your Razorpay payment ID (starts with pay_). Approved refunds are sent to the original payment method within 5–7 working days.

5. Cancellation

Premium is a one-time payment for the counselling season, not a subscription, so there is nothing to cancel and you will not be charged again automatically. Your Free account stays available after Premium ends.